Hugo - OHM Goldback® Offer Terms

This OHM - Hugo Goldback® Incentive Programme (“Programme” or "Offer") is offered by the Company & OHM.

  •  It is open to all legal residents of Singapore holding a valid and current document to reside in Singapore and a valid Singapore mobile number
  • The minimum age limit to participate in the programme is 18 years.
  • The programme is valid for customers who opt-in to participate in the programme from till 31 Dec 2021.
  • The offer is applicable for the first 500 customers who register for the offer within the offer period, download the app and pay their OHM bills. 
  • The offer would be applicable on a first come first served basis for customers who, fulfil the usage criteria mentioned above. 
  • Under this Programme, the eligible customers can get:
    a. $10 Goldback® on FIRST OHM bill paid with their Hugo card
    b. $10 Goldback® on THIRD OHM bill paid with their Hugo card
    c. $10 Goldback® on FIFTH OHM bill paid with their Hugo card
  • First time OHM users will also receive a $30 rebate on their first bill by OHM when they apply the promotion code "OHM30HUGO" during the application process. Promotion codes are not stackable.
  • The $30 rebate will be utilised from their first bill with OHM and any balance rolled over to the next OHM electricity bill.
  • Goldback® for eligible customers will be credited in their Hugo Gold Vault within 60 days after the date of OHM bill payment with Hugo card.
  • The minimum amount per OHM bill payment is $40. 
  • Only one payment to OHM within a 30 day period would be eligible for the offer.
  • Only customers who download the Hugo app after registering for the programme would be eligible for the offer.
Steps to avail of this Offer are as follows:
  • Register on the Offer Landing page
  • Download the Hugo App and set up your Hugo account with the same email address provided at the time of registering for the offer
  • Order your VISA card 
  • Activate your card when you receive it 
  • Load money into your Hugo Spend account (from any other bank account) 
  • Make your first OHM bill payment through SP Services using the Hugo Debit card within 60 days of opening an account with Hugo post registering for the programme.
  • Goldback®” is a cash rebate, auto-invested into physical gold when a user spends a specified amount of currency on their Hugo Visa card. The Goldback® transaction details can be viewed in the personal Hugo Gold Vault in-app.
  • “Hugo Gold Vault” allows a user to buy and sell physical gold at the live bullion market prices.
  • All gold transactions are itemised with the amount in grams and the value of the gold viewable in-app.
Other Terms and Conditions:
  • The $30 rebate on the first bill for the first time OHM users will be applied at the sole discretion of OHM and any disputes/ queries regarding it should be raised with OHM directly. Hugo is not responsible for the fulfilment of this rebate. 
  • Any query regarding the programme will be addressed only till 31st March 2022 Post such date, Hugo will not entertain any correspondence or communication in any manner whatsoever regarding this Programme from any persons.
  • Hugo shall adhere, cater and ensure on a best effort basis to perform the agreed terms and conditions of the programme.
  • Under no circumstances will the benefits being offered under this Programme be settled with cash in lieu by Hugo.
  • Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer.
  • This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
  • Hugo reserves the right to disqualify the customers from the benefits of the Offer, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer or otherwise by use of the Card subject to intimation to Hugo of such disqualification.
  • Any person availing this Offer shall be deemed to have accepted these terms and conditions.
  • Hugo & OHM  reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this Goldback® by another offer, whether similar to this Goldback® or not, or to extend or withdraw it altogether.
  • Customers are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
  • Nothing herein amounts to a commitment by Hugo or OHM to conduct further, similar or other Offers.
  • Any disputes arising out of the Offer between Hugo and the customer shall be subject to arbitration by a sole arbitrator to be appointed by Hugo for this purpose. The proceedings of the arbitration shall be conducted as per the applicable regulations. The place of arbitration shall be in Singapore and the language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against Hugo or any of its affiliates.


    Copyright © Hugo Save 2021. All Rights Reserved.

    Atlas Consolidated Pte. Ltd is the owner of the Hugo brand, an authorised card distributor and programme manager of Payrnet Pte. Ltd (UEN 201913150C), currently exempted by the Monetary Authority of Singapore pursuant to the Payment Services (Exemption for Specified Period) Regulations 2019, incorporated in Singapore whose registered address is 52 Craig Road, Singapore 089690